What do I need to do before attending so that I can
claim from my health fund?
Call your health fund to ask them whether you
are covered for speech pathology, and what the
relevant rebates will be.
Note that most health funds do not permit you to
claim from both Medicare and
your health fund for the same visit.
What are the steps to claim from my health fund?
After the appointment, wait 1-3 business days
for the
initial invoice to be sent to your email
address. The subject of this email will be
Invoice. This email will contain a PDF
file showing the
outstanding balance owing for this
invoice. It will also state "Not yet paid".
Do not send this invoice
to your health fund.
Pay the full amount of the invoice - the
email will have instructions for how to do so
(with BPAY or Credit Card).
After the payment has been made, wait 1-3
business days for the
updated (paid) invoice to be sent to your email
address. The subject of this email will be
Updated Invoice. This email will contain
a PDF
file showing that the invoice is
"Paid In Full".
Claim from your health fund using the "Paid In
Full" invoice. Double check
to make sure you are using the "Paid In Full"
invoice and not the "Not yet paid" invoice.
Your health fund will then provide the rebate
to you
(generally directly to your bank
account).
